ISO 9000

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What Does ISO 9000 Mean?

ISO 9000 is a family of international standards that seek to document and enforce quality assurance and management across a broad range of industries. It was developed by the International Organization for Standardization (ISO) and has been implemented by at least 350,000 organizations worldwide within industries ranging from service to technology to manufacturing.

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Techopedia Explains ISO 9000

ISO 9000 was originally published in 1987, and has been heavily revised in 2000, 2008 and 2015. The original version is said to have been based on the BS 5750 series of standards that the British Standards Institution (BSI Group) proposed to the ISO in 1979.

Organizations can be certified by ISO 9000 through an assessment process that involves submitting for an examination. The assessor subjects the submitting organization’s key staff to a series of interviews and tests to ensure that they understand and are in compliance with ISO’s strict parameters.

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Margaret Rouse
Technology Expert
Margaret Rouse
Technology Expert

Margaret é uma premiada redatora e professora conhecida por sua habilidade de explicar assuntos técnicos complexos para um público empresarial não técnico. Nos últimos vinte anos, suas definições de TI foram publicadas pela Que em uma enciclopédia de termos tecnológicos e citadas em artigos do New York Times, Time Magazine, USA Today, ZDNet, PC Magazine e Discovery Magazine. Ela ingressou na Techopedia em 2011. A ideia de Margaret de um dia divertido é ajudar os profissionais de TI e de negócios a aprenderem a falar os idiomas altamente especializados uns dos outros.